Shipping Policy

Shipping Information

We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Shipping Time

Estimated delivery times are as follows:

Destination	Estimated Delivery Time
Germany	5–10 Business Days
Other EU Countries	5–12 Business Days
Rest of Europe	7–15 Business Days
International	10–20 Business Days

Please note that delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.

From time to time, we may offer free shipping promotions on qualifying orders.

Order Tracking

When your order has been dispatched, you will receive an email containing your tracking number (where available). You can use this information to monitor the progress of your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

If you notice an error in your shipping address, please contact us immediately at juarezhunter562455@gmail.com. We will do our best to update your order before it is shipped.

Lost or Delayed Shipments

If your package is significantly delayed or appears to be lost during transit, please contact us at juarezhunter562455@gmail.com. We will work with the shipping carrier to investigate and help resolve the issue.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, and any additional charges imposed by the destination country are the responsibility of the customer unless otherwise stated.

Contact Information

Trade Name: COLOPLAST EJENDOMME A/S

Business Address:
Holtedam 1, Dageløkke
3050 Humlebæk
Denmark

Email: juarezhunter562455@gmail.com